I wanted to write you to let you know what a wonderful time my boys and I had on our recent trip to Escalante along the Boulder Mail Trail! We were at first all a bit disappointed as the weather looked to be another hindrance to our vacation once again this year. But, as the time for our adventure began and we started off along our way, our disappointment turned into awe and wonder!
Brian is an excellent guide, and a wonderful man. He shared with us his sense of respect and wonder at the marvels of the world we encountered along our hike. He shared with us his knowledge of the plants, the geology, the weather, local history, and of backpacking in general. I and my boys felt nothing but safe, and always under his watchful, patient eye. He allowed us to venture, and seek out and explore what was around us, and seemed to be sincerely delighted in whatever we found to share with each other and with him. And NO we were NOT hungry! Brian cooked us excellent meals and we all felt pampered!
Four Seasons Guides provides a service above and beyond that which we have encountered with other guide outfitters. I was very impressed with your commitment to help make our trip as best as you can, even when things needed to be changed at the last minute and we needed warmer sleeping bags during our hike, again with notice at the last minute. I appreciated the emails with answers to my questions, which you never seemed to tire of, and of all of the information you provided pre-trip. This was invaluable. I also was impressed with your use of the “spots” and of the contact made by cellular phone every day to check the weather Doppler for the latest update on the weather ahead of us and around us. Brian explained to us that Four Seasons has a reputation for keeping its guides for much longer periods of time than other outfitters, and it shows by the excellence in the service you provided to us, and that this too is extended to your guides. I felt a refreshing sense of personal professionalism and for this I greatly thank you! You have given my sons and me more memories for the years ahead. We look forward to hikes with you again in the future.
Thanks again