Q: What’s included in the price?

  • Professional, knowledgable & medically certified guides
  • Transportation to and from the trailhead via origin city/town
  • Entrance fees into the park (when entering in a Four Season Guides vehicle)
  • Backcountry permits
  • All necessary gear: sleeping bags, sleeping pads, backpacks, tents, trekking poles, cookware & utensils
  • All meals starting with lunch on Day 1 through lunch on the last day, trail snacks
  • Pack mule support is included in the price of all Havasu Falls & Bright Angel Loop hikes.
  • Lodging on our Lodge-Based tours (not including the nights before/after tour)
  • On our kayaking trips we provide kayaks, paddles, life jackets and dry bags.
  • A lifetime of great memories!

 

Q: How far in advance do I need to make a reservation?

We recommend 6+ months to secure your preferred dates. However we welcome last minute inquires. Grand Canyon permits become available 5 months prior to the month you want to hike. If you are interested in specific dates, please contact us at least 6 months in advance in order to have the best chance of securing those dates.

 

Q: How do I make a reservation?

Please call 928-525-1552 to speak with a trip specialist. You can also make a reservation request right here on our website. To guarantee your reservation, we require a $250 per person deposit payable by Visa, MasterCard, American Express, check or wire transfer. We collect the remaining balance 90 days prior to the trip departing. If you pay by credit card, the final payment will automatically be charged on the appropriate date. If you would like to use a different form of payment, you must let us know before the final payment is due.

 

Q: What is your cancellation policy?

Please visit our Cancellation Policy page for details.

 

What additional policies apply to my reservation?

  • There is no refund for leaving a trip early or arriving late
  • Four Season Guides reserves the right to cancel any tour due to acts of nature, road conditions, insufficient number of participants or unforeseen circumstances that mandate cancellation.
  • If Four Season Guides cancels a previously confirmed trip and is unable to provide you with another trip that is satisfactory, all payments will be refunded.
  • Four Season Guides is not responsible for any additional expenses that may be incurred by a guest in relation to a canceled tour including nonrefundable lodging deposits or airfare.
  • Four Season Guides is not responsible for any costs incurred due to travel delays, flight cancellations or sickness.
  • Four Season Guides is not responsible for penalties that may be incurred due to the purchase of nonrefundable air tickets.
  • Guests who fail to provide signed “Cancellation Policy Acknowledgement”, “Waiver” and “Medical History” forms prior to trip departure will not be allowed to join the trip and the cancellation policy applies.

 

Q: Do you recommend purchasing Trip Insurance?

Absolutely! Every year some of our guests have to cancel their trips for unforeseen reasons, such as canceled flights, illness or injury. Due to many commitments and non-refundable expenses incurred by Four Season Guides to arrange our trips, we must enforce our cancellation policy in the event that a guest cancels a reservation. These consequences become significant once we are within 15 days of the departure date and result in a full forfeit of your trip cost. For this reason we strongly recommend buying trip insurance to protect you from cancellation fees due to unexpected medical issues involving yourself, a family member or a traveling companion. The coverage can also save you thousands of dollars by protecting against financial loss due to medical expenses during your trip; trip interruption caused by an accident or illness, travel delays and lost or delayed baggage.

Here is a list of companies that we suggest:
www.mhross.com 
www.insuremytrip.com 
www.tripinsurance.com 
www.csatravelprotection.com

 

Q: Do I have to have previous hiking/backpacking experience?

No.  But you should be in good physical shape.  Backpacking trips require participants to carry at least 30 pounds, often for 5-7 miles per day over varying terrain. If you want to enjoy your backpacking trip as much as possible, please put in the time to physically prepare yourself. Our trip specialists can assist in recommending appropriate training exercises and help you determine what trips are best for your level of fitness.

We also offer a number of fantastic trips that do not require carrying a heavy backpack. Mule-assisted, basecamp and lodge-based adventures are all excellent options for folks looking for a more “easy-going” outdoor experience! But keep in mind, all of our overnight trips are designed to appeal to healthy, active travelers. Expect to spend the majority of each day hiking in the outdoors!

 

Q: How do you rate these hikes?

All of our trips are focused on active, outdoor pursuits and are designed for people looking to spend most of their vacation hiking in the outdoors. That being said, our wide variety of trips feature varying degrees of difficulty. Each trip is assigned a difficulty rating. These ratings are designed to help you determine that approximate difficulty of the hiking and decide whether or not this is the right trip for you.

 

Please visit our Trip Difficulties page for more information.

 

Q:  Is there a minimum number of people required for a trip to run?

For most trips, we require two or more guests for the trip to run and four or more guests for a kayaking trip to run.

 

Q: What age range do you recommend?

Many of our trips are appropriate for anyone over the age of 12. Some trips, such as Havasu Falls may be suitable for children as young as 8 years old. However, every trip varies so please contact one of our trip specialists for more information.

 

Q: Do you ever cancel trips due to weather?

Trips go rain, snow or shine. However, we reserve the right to change the trip itinerary due to weather or any other conditions beyond our control. Four Season Guides reserves the right to cancel a trip due to extreme weather circumstances. We only do this with everyone’s safety in mind.

 

Q: What can I expect the weather to be like on my trip?

Be aware that the weather in and around the canyons and high mountains can change at any time. The elevation in the Southwest can range from 2000 feet to over 9000 feet above sea level, and some of our camps in the High Sierra’s are over 10,000feet/3000m, so one can expect all four seasons. You must be prepared for warm and cold in the spring and fall. Temperatures in the middle of the summer can be HOT in the Southwest! They have been known to exceed 120F (48C) at the bottom of the Grand Canyon in July. In the winter, we can see freezing temperatures at night and the occasional snowstorm. Please contact us if you have any questions.

Here are some weather links:
Grand Canyon Village, Arizona
Phantom Ranch/Bright Angel Campground
Marble Canyon/Paria Canyon
Havasu Falls – Grand Canyon
Escalante, Utah
Canyonlands/Arches, Utah
Yosemite National Park (Yosemite Valley)
Black Canyon

 

Q: Can I bring my own equipment?

Yes! If you have your own equipment you are more than welcome to use it.  If it does not meet our requirements we will ask you to use our gear. Contact our trip specialists with questions regarding appropriate gear.

 

Q: How much weight will I have to carry?

An average backpack on a 3 or 4 day backpacking trip weighs a total of 30-35 lbs (13.5 –16 kg). You can add 5-10 pounds (2.2-4.5 kg) for winter hikes and trips lasting 5 to 6 days.  Weight for trips lasting more than six days can vary (please inquire) but it may reach 50 lbs (23 kg).

For Mule-Assisted & Basecamp/Lodge-Based Trips- pack mules carry most of the gear in and out of the campground, so your day pack will weigh less than 10 lbs (5 kg). Our Basecamp/Lodge-Based trips just require carrying a day pack, usually less than 10 lbs (5 kg).

 

Q: Do I need to bring my own water bottles?

Yes. We ask that each participant be prepared to carry 3 liters of water on most of our trips. Many folks enjoy the convenience of a 2 or 3-liter bladder (Camelbak, Platypus, etc.) and we suggest also having a one-liter water bottle. Certain trips may require the ability to carry more water if the weather will be particularly warm.

 

Q: What else do I need to bring on the trip?

Each trip will require you to bring your own clothing, footwear, toiletries, etc. For other items specific to your trip, please refer to your detailed trip packet (provided upon booking).

 

Q: What kind footwear do I need?

This can vary depending upon the hike.  In the Grand Canyon we like to see everyone in a well broken-in boot/hiking shoe.  This also goes for all of our trips in Yosemite, Canyonlands and Grand Gulch.  In Escalante or Paria Canyon we like boots, but we also like shoes that you don’t mind getting wet.  Many of the hikes involve numerous creek/river crossings throughout the day.  We recommend “canyoneering” shoes, sandals and/or an old pair of running shoes. Please call us if you have more questions. No matter what trip you are on, it’s nice to get out of your hiking shoes/boots at the ned of the day. Water sandals or flip-flops are nice for relaxing around camp and hanging out in the creeks.  A good pair of sandals is mandatory for all Havasu Falls trips.

 

Q: Do you cater to dietary restrictions?

Yes. If you have any diet restrictions or preferences (vegetarian, vegan, gluten-free, kosher, etc.) please let us know well in advance and we will accommodate your needs as much as possible.  Our trip specialists will work closely with you to custom tailor a menu that will meet your needs and wishes. Certain dietary requirements may involve a supplemental fee.

 

Q: Do I need to bring my own snacks?

NO.  We have a wide range of snacks to choose from, but if there are items that you can’t live without, please feel free to bring them.  If you have a particular dietary restriction, you might consider bringing some of your own snacks.

 

Q: Do cell phones work in the canyons?

Usually not!  Turn them off, leave them behind, and enjoy your time in the wilderness.  We carry satellite phones on most of our trips, so if there is problem, we can communicate with the outside world.

 

Q: Can I be contacted in case of an emergency?

Please tell friends and family members to call (928) 525-1552 if there is an emergency.  Depending on the trip, it can take up to 24 hours (or more) for us to get a message to you in the backcountry.

 

Q: How big is the group?

Our average group size is 5 or 6 guests to 1 guide.   Some of our trips can have as many as 10 guests, but when our trips exceed 6 guests we will have 2 guides in order to maintain an exceptional level of service.  For private/group trips, we can accommodate groups as large as 30.  This can be good for family reunions, corporate retreats, church groups and other organizations.  Please call or email for details.

 

Q: Meeting time and place?

We offer a variety of trips in a number of National Parks and Monuments across the Southwest so our meeting places/times vary. You can find this information in your trip’s description on this website. Or feel free to contact our trip specialists for more information. Most trips involve a short welcoming orientation the evening before the trip departs. We request that you consider this when making your travel arrangements.

 

Q: Is there a place to park my car and store my luggage while I’m on the trip?

Many of our guests leave their cars at their hotel while out on a trip. For all trips based out of Flagstaff, you are more than welcome to leave your car at either of our prefered hotels if you are staying there. If staying elsewhere, discuss this option with the hotel in advance. There is also a long-term public parking lot in downtown Flagstaff that is convenient. We can store your luggage and valuables in a secure place.  For trips based out of other locations, please talk to your hotel.  If you encounter any problems, please call us (928) 525-1552.

 

Q: Should we tip the guide?

It is never expected, but always appreciated. Our guides are the best in the business and will do everything they can to make sure you have the trip of a lifetime. Gratuities are a wonderful way for you to show your appreciation for the personalized care and attention you receive. A typical gratuity on a trip is 10-15% of the trip’s cost.

 

Q: Do you offer customized trips?

Yes, call or email us with your request. We offer custom itineraries for small and large groups as well as private tours (costs vary). If you don’t see a trip on our schedule that interests you, please contact our trip specialists to discuss the possibility. If we operate in that particular National Park/Monument, chances are that are guides know the trails/areas and we would be happy to arrange a trip for you. Over the years, we have arranged extended wilderness expeditions (7 or more days), large group adventures, and long-term itineraries (up to 20 days).

 

Q: Do you offer discounts?

Yes, we offer discounts for large groups and returning guests.  Please contact us for details.

 

Q: Do you allow singles on your trips?

Yes.  Singles are more than welcome to join an existing trip.  We may require a single supplement fee that ranges from $45-$450 depending upon the trip.